Music Updates

Houston Open Air Refund Information

Houston Open Air Refund Information

Dear Houston Open Air ticket purchaser-

We want to thank all of you for your support and patience over the past few days. As a result of the weather/safety related delays and cancellations from last weekend’s event, we are offering all buyers the following refund:


  • Saturday Only Ticket— 50% refund of your ticket price.
  • Sunday Only Ticket—100% refund of your ticket price.
  • Two-day Ticket — 75% refund of your ticket price (I.e. 50% refund of the Saturday portion of the ticket price and 100% refund of the Sunday portion of the ticket price.
  • The above refunds apply to all GA and VIP tickets at each applicable price level.



For those of you who purchased via Front Gate Tickets via internet or phone, please email  or call 888-512-7469 to request your refund. All refunds must be requested by Thursday, December 1st, 2016.


If you purchased tickets via a third party such as Groupon, Songkick, or Street Team, please contact that company directly.


For any further questions or assistance, please email


Thanks again,


The Team at Houston Open Air


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